Beard Bros Motorcycles Website Delivery & Returns

Beard Brothers Motorcycles Online Stores is committed to offering our customers the highest levels of satisfaction.

We will accept returns and exchanges provided the products meet the following conditions:

  • products must be in brand new condition and cannot be used or fitted.
    all packaging must not be damaged or destroyed (other than if damaged during the delivery).
    all additional parts, brackets, included spares and fittings must be returned with the goods.
    Special orders carry additional conditions that may incur additional charges or not be returnable.
  • in the unlikely event of receiving incorrect items, Beard Brothers Motorcycles will exchange or refund the price of the products and any freight to and from the Beard Brothers Motorcycles dispatch location. However, if the purchaser wishes to exchange an item, Beard Brothers Motorcycles will only exchange to the value of the item itself, not the freight costs incurred.

In the event of an item being faulty, damaged or “not fit for the purpose”, please advise by phone on 02 6331 6421 or email online@bbmotorcycles.com.au and we will ensure the quickest solution possible.

All orders will be confirmed by email or phone before dispatch.

All items must be paid for (and confirmed) before dispatched unless other arrangements including trade terms have been agreed.